Meet Anna

The Good Sorts at Good Sorts is a series that brings our people out from behind the scenes and into the spotlight.
Meet Anna Shcherbakova, our Assistant Operations Coordinator, and one of the calmest and most detail-driven people youāll ever meet. Originally from Kharkiv, Ukraine, Anna moved to Canada just a few years ago and quickly fell in love with Kelownaās slower pace, bright sunshine, and the community sheās built here. Today, she plays a key role in supporting our teams, keeping operations running smoothly, and bringing both heart and structure to everything she touches.
We caught up with Anna to learn more about her journey, her love of strong espresso, and what makes her proud to be part of the Good Sorts crew.
Where did you grow up, and whatās one thing you miss (or donāt!) about it?
I was born and raised in Kharkiv, Ukraine ā a big, vibrant city with more than 1.4 million people. Moving to Canada about three and a half years ago was a huge shift, and I absolutely fell in love with Kelowna the moment I arrived. The peace and quiet here is such a contrast, and Iāve grown to appreciate the slower, calmer pace. But every now and then, I do miss the energy of a big city that never sleeps ā the lights, the crowds, the feeling that something is always happening.
Before joining Good Sorts, what kind of work or experiences shaped your path?
Back home, I managed a couple of small businesses, doing everything from building the brand to handling daily operations. It taught me how to wear many hats, stay organized, and keep things running even on the busiest days ā all skills that definitely come in handy here.
What do you enjoy most about your role?
The people. I genuinely enjoy the team I get to work with every day. Thereās something special about being part of a group that cares about what they do and supports one another.
Whatās one thing youāve learned since starting thatās surprised you?
How quickly weāre growing ā every year is bigger than the last. Itās exciting to watch from the inside and to feel like Iām part of the momentum.
Whatās your favourite memory or moment with the Good Sorts crew so far?
Our training meetings ā especially quiz time. I look forward to it every month. Itās fun, energizing, and a great way to learn while connecting with the team.
When youāre off the clock, what activities or hobbies do you enjoy most?
I love getting lost in a good romance book. And if itās summer, youāll find me golfing almost every weekend. In the winter, I trade the green for the snow and head straight for the slopes to snowboard.
Whatās your favourite local spot to eat, unwind, or spend time with friends?
Erica Jane has the best steak in town, hands down. And BNA⦠their smash burgers have my heart. Iām obsessed with both.
Whatās your favourite drink?
Coffee ā real coffee. Not the American-style cup thatās half milk and half sweetener! I mean a rich, aromatic espresso that actually wakes you up.
Whatās something still on your bucket list?
Visiting the Warner Bros. Studio in London to immerse myself in the magical world of Harry Potter.
If you could travel anywhere tomorrow, where would you go?
Easy ā Santorini, Greece.

