Celebrate Success Loudly: Inside Our Champagne Moments at Good Sorts
Together, We Celebrate: Introducing Champagne Moments at Good Sorts
At Good Sorts, success isn’t just measured by results, it’s how we treat people while getting there. Every month, we hit pause and lift up one of our team members through something special: our Champagne Moments.
It’s our way of celebrating real success stories, where cleaners, team leads, and janitorial staff go above and beyond to live out our values. And in true Okanagan style, we mark the occasion with a bottle of Cipes Brut from the award-winning Summerhill Pyramid Winery in Kelowna.
If You Read One Thing…
Champagne Moments is Good Sorts’ monthly recognition program in Kelowna and across the Okanagan. We honour our commercial cleaning and janitorial team members who embody our values—People First, Do it. Own it., and No. 8 Wire Mentality—with public celebrations and a premium bottle of Cipes Brut from Summerhill Pyramid Winery.
What Champagne Moments Mean at Good Sorts
Recognition is a core part of our culture. Champagne Moments is how we say thank you—loudly and sincerely—to those who make a real difference on our teams.
Every month, we spotlight one team member who lives our values through their work. We gather, share the story, and raise a glass in front of their colleagues.
Why We Do This
In an industry where work often happens behind the scenes, we believe it’s crucial to bring those efforts to the forefront.
Champagne Moments are not just symbolic—they’re personal. They boost morale, strengthen culture, and remind everyone that integrity, leadership, and hard work matter.
The Values That Drive Champagne Moments
People First
We honour those who lift others up—whether supporting a new colleague, showing care to a client, or stepping in during a tough shift.
Do it. Own it.
Taking initiative, owning mistakes, solving problems independently—these aren’t just skills. They’re mindsets we reward.
No. 8 Wire Mentality
Borrowed from Kiwi culture, this value speaks to resourcefulness and resilience. It’s about making things work with what you’ve got—figuring it out without excuses.
A Real Example: Celebrating Kim
One of our most memorable Champagne Moments featured Kim, a new frontline cleaner based in Kelowna. When a critical site issue came up, she didn’t wait for instructions. She solved it, owned it, and followed through with professionalism.
Kristian, our founder and CEO, presented the bottle in front of her team. Applause, cheers, and even a few tears followed.
This is what real recognition looks like—specific, public, and tied to values.
How Champagne Moments Work
Here’s how we run the program every month:
- Nominate: Anyone can nominate a teammate who exemplified our values.
- Review: Our leadership team selects one story that stands out.
- Celebrate: We gather in-person or on location at one of our clients sites. Kristian announces the winner, shares their story, and hands over the Cipes Brut.
- Share: We spread the word across our channels, ensuring their moment is remembered.
Why It Matters in Commercial Cleaning and Janitorial Work
In fast-moving environments like commercial cleaning, recognition fuels motivation. For teams across Kelowna and the wider Okanagan, Champagne Moments:
- Improve morale and retention
- Build team pride
- Showcase our appreciation for those on the ground
- Create a ripple effect of positive behaviour
Partnering with Local Excellence
We’re proud to source our celebratory bottles from Summerhill Pyramid Winery, a local Kelowna favourite. Their Cipes Brut is organic, award-winning, and perfectly represents what we aim to offer—something meaningful, quality-driven, and rooted in community.
Frequently Asked Questions
What is a Champagne Moment at Good Sorts?
A Champagne Moment is our monthly celebration where we recognize one of our frontline team members—often cleaners or janitorial staff—who has gone above and beyond by living out our core values. The winner receives public praise and a bottle of Cipes Brut from Summerhill Pyramid Winery.
Where does Good Sorts operate its Champagne Moments program?
Champagne Moments are celebrated across all our service areas, especially in Kelowna, West Kelowna, and the broader Okanagan region, where most of our commercial cleaning and janitorial teams are based.
Who can be nominated for a Champagne Moment?
Any member of our frontline staff can be nominated—cleaners, team leads, or supervisors—if they exemplify one or more of our core values in action. Nominations come from colleagues, managers, or clients.
What values does Good Sorts celebrate through Champagne Moments?
We celebrate three core values: People First, Do it. Own it., and No. 8 Wire Mentality. These guide how we work, support each other, and serve clients in the cleaning industry.
How does Champagne Moments support workplace culture in cleaning services?
Recognizing janitorial staff in a visible, meaningful way builds morale and pride—especially in industries where behind-the-scenes work can go unnoticed. Champagne Moments make our team feel valued and seen.
What kind of work does Good Sorts do?
Good Sorts is a property services company based in Kelowna, offering commercial cleaning and janitorial services across the Okanagan. We’re known for our values-driven culture and team-first approach.
Let’s Keep Celebrating
Champagne Moments aren’t about bottles—they’re about people. They’re about doing things right and celebrating those who make our team, clients, and communities better.
If you’ve seen someone live out our values, speak up. Nominate them. Tell their story. Let’s raise a glass to the good sorts making Good Sorts great.
